Message from the President
Dear HKICC Friends,
The year is drawing to an end and I hope that you'll find some time during the holiday season to reflect over what happened this year and how you'd like to make 2009 your best year yet.
Though the year hasn't completely ended yet, I think it's fair to say that 2008 was a particularly eventful year. So was it a good or a bad year for you?
I would like you to consider a story about the ancient Chinese philosopher Chuang Tse who one day kept saying to everything people said: "Oh that's good!" When people said, "I have a new-born son" he would respond with "Oh that's good!" When someone came and reported, "My sister is very sick." He would still respond, "Oh that's good!"
Keep Reading
Charlie Lang, President, HKICC
president@coachinghk.org
| In this issue |
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Top Ten Tips to Begin The Practice of Positive Affirmations
Manage Expectations or Expect to be Managed
Managing Client Expectations
Meet Our Members: Robin Wong
Sponsored Events & Announcements
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| The Top 10 Tips to Begin the Practice of Positive Affirmations |
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Adapted by Carole Lewis for HKICC from:
http://ambafrance-do.org/positive-attitude/26841.php
Positive Affirmations are things we say to ourselves that build us up and make us strong. They empower us to take chances and to be our best. Thoughts run through our mind thousands of times a day and are often negative. Making positive affirmations a daily practice gives you a powerful tool to strengthen your inner foundation and follow your bliss.
- Get over the feeling funny.
- Begin your affirmation with "I."
- Put your affirmation in the present tense.
- Make it short and sweet.
- Practice.
- Clear vision.
- Write it down.
- Repeat them often.
- Make them fun.
- Remember to be gentle.
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| Manage Expectations or Expect to be Managed |
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Part 1 (click for Part 2) By David Alev . . .
Adapted for HKICC by Carole Lewis from: http://consultingacademy.com/a08.shtm
Michael Jordan retired from professional basketball, again. That's sad for us NBA fans. It appears Michael throws us these surprises every few years.
Do you remember the excitement caused when he returned to basketball a couple of years ago? There were quotes from every conceivable source, for months prior to the announcement: "He's coming back." "No, he's not coming back." Week after week, up to the day prior to the announcement.
Imagine the pressures you would be under if you were Michael Jordan. Could you possibly say you were NOT coming back?
You could not. Michael's problem was an example of the law of expectations taken to an extreme, i.e. "hype", the media equivalent of heightened expectations.
Welcome to the world of mind games: hype, spin, slant, innuendo, etc. When used ethically, also known as "managing expectations."
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| Managing Client Expectations |
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Adapted for HKICC by Carole Lewis from: http://www.score.org/s_cs_7.html
They say the client is always right no matter what he or she wants, but you can set the tone by carefully managing client expectations.
Setting the Tone
In initial sales meetings and project meetings, you-the business owner-need to set the tone for the relationship. Your job is to guide the client. Let the client know up front when you are available, how you plan to respond to emergencies, how often you will have face-to-face or telephone contact, and what the client can expect at the conclusion of the project.
Setting Limits
What happens when the client feels free to call at all hours? As a business owner, it's up to you to manage your time. It's up to you to put the phone to voice mail when your workday is at an end. That's professional, and it's effective.
Your obligation is to check your messages first thing in the morning. If you're in a business where client emergencies are part of the business, then give out a pager number on a limited basis and clearly define in your contract what defines an emergency and whether you will be charging extra for emergency service.
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| Meet our Coach Members: Robin Wong |
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Robin Wong
Credentials:
MSC in Industrial Management
Certificated Coach Facilitator (Coach U) |
What led you to coaching?
I have always possessed a strong passion to see people grow and develop.
When I worked in the corporate world, I played a key role in mentoring and coaching people. Being an executive coach now has given me the extra impetus to fine tune my current skills to support more executives and business leaders. I feel this is the best way I can contribute and pay back to what I have gained and learnt in the past
Who do you typically coach?
I coach mainly business executives. In terms of nationalities, they comprise of an equal mix of Chinese and other nationalities. My specialties are mainly in leadership, strategy and people skills development. There seems to be an increasing need to develop leaders with strong cultural sensitivities particularly in China and the Asian region.
Tell us something unique about your coaching style
I like to stay flexible and understand the coachee's needs as my priority. I have attended different development programmes in leading coaching institutes and I find each has its unique strengths and effectiveness. It is important to be able to gauge the situation and apply what is appropriate at the time. l like to develop inspiring goals for the coachee that they feel challenged and passionate about. This is a self discovery journey to assist them to excel. The essence is to ensure there is a good structure, clarity and balance so that the coachee can gain the maximum value they deserve
Describe your favourite tool/technique/psychometric assessment
It really depends on the coachee's needs as well as the corporate and cultural background. If I have to choose one, my preference is to conduct surveys with the coachee's supervisors, peers and colleagues to get a better sense of the business and people challenges.
I also find 360 degree feedback to be a useful tool to gain a better understanding of how the coachee is perceived as a leader by colleagues, staff and supervisors. This feedback can then be used to establish a dialog with the coachee to create better understanding and self awareness of current realities and to develop action improvement steps for transformation.
What is one quality that you think is essential as a coach?
To see the true potential of every coachee and be able to motivate him/her to excel.
What motivated you to join HKICC?
To connect with people who feel passionate about coaching, and to continue to learn and grow in this exciting profession.
How does coaching in Hong Kong compare with other places where you have coached?
There are definitely cultural differences from one country to another. However, I always think it could be dangerous to have preconceived ideas on how one country or nationality should differ. I have coached many different nationalities and each one is very unique.
What is my greatest accomplishment ?
Being a better person today than I was ten years ago.
What do you do for fun and relaxation?
I have many interests. I love sports and am involved in martial arts, squash, golf, yoga, swimming and all types of health, mental and fitness activities. I also love music, and am currently learning to playing the electric organ as well as practising singing.
What gets you up in the morning?
The idea of having the best day of my life - everyday!
Contact Robin:
Tel: 2882 3019
Email: robin.wong@bizwizpartnerhsip.com
Website: under construction
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| Sponsored Events & Announcements |
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Executive Coach Training, Hong Kong, February 2009
Australia's most respected and experienced coach training organization, The Institute of Executive Coaching, is now training executive coaches in Hong Kong. The three level International Coaching Federation (ICF) accreditation begins with Level One, February 25-27, followed by Level Two, June 2009. To read more about the Level One program or sign up for a limited place, click here http://www.iecoaching.com/HongKongLevel1.asp or call 8198 0656. Early bird discount up to one month before the program plus extra 10% discount for HKICC members. FREE introduction to executive coaching on the evening of February 5. To register: coach@iecoaching.com
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EFFECTIVE PRESENTATION SKILLS
Active Communication Ltd conducts monthly Open workshops to help you enhance your Presentation skills. In this workshop, you will learn...
1. How to turn every presentation from an agonizing experience into a rewarding one
2. How to speak and think with greater clarity and purpose, stressing key ideas
3. How to control yourself in front of the audience and make the most of your own natural speaking style
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By popular demand Coach U is bringing the
Core Essentials Coaching program to Hong Kong in 2009
15% discount to HKCC members |
Dates: 16th - 21st February 2009
6 day in-person program. Merging the best of our Coach U and Corporate Coach U foundational programs, this program covers personal, individual, business and corporate courses. It provides 77 hours coach education units, the training requirements to apply for the ACC credential with the ICF or the hours may be used towards your PCC or MCC credential.
Program details http://www.coachuoz.com.au/cepft.htm
For more information contact Cheryl director@coachuoz.com.au or ph:+61 2 9531 8988
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Creativity Works!
Begin the year as you want it to go on.
Discover your strengths, gain personal insight, and become aware of your patterns.
This highly interactive and fun three hour workshop utilizes a variety of hands-on exercises to stimulate new ways of thinking and explore the natural ability of creative self expression.
'I don't say everything, but I paint everything.' Pablo Picasso
Gudrun Kittel-Thong, Coach, Counsellor, Artist
14th January, 4-7pm OR
17th January, 11am-2pm
World-Wide House, 18/F, Room 1802; 19, Des Voeux Road, Central
Registration by email: info@IPC.HK
Early Bird registration until 10th January: HK$ 900.-
Thereafter: HK$ 1,200.-
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| OUR FANTASTIC SPONSORS |
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Dear Readers,
We can be positive by expressing our gratitudes and by acknowledging ourselves for all the steps we have taken during the year to move towards our fullest potential; and, as the New Year approaches, the opportunity is to focus on our intention for 2009 so that we can more of who we are. Affirmations can work well with intention, so see our top ten list on how to frame affirmations that empower you to risk and grow as an individual.
During this holiday season I invite you to slow down and be present to all the good in your life.
Happy Christmas !
Glynis Ferguson
Editor
PROFESSIONAL DEVELOPMENT EVENT
WHAT: From Team Assessment to Team Coaching: How an effective team assessment tool can facilitate greater understanding of individuals' roles within a team and how you can promote and coach team spirit, greater motivation and productivity.
WHEN: Wednesday, 21st January, 2009. Registration: 6:45 to 7:00 p.m.,
presentation 7:00 to 8:00 p.m.
WHERE: 29/F, Times Media Centre, 133 Wanchai Road, Wanchai
PRESENTERS: Harriet Brooke and Susanne Sahli |
For Book Lovers
Pia Muggerud's recommendations this month are:
The Invitation
by Oriah Mountain Dreamer
Face To Face With Fear
by Krishnananda (Thomas Trobe, M.D.)
The Alchemist
by Paulo Coelho
The Best Year of Your Life: Dream It, Plan It, Live It
by Debbie Ford
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Please note: |
To submit an article or advertisement with content text over 100 words in length, please provide the Editor with a short introductory piece (under 100 words) together with the full article or event flyer. Photos should be provided in JPEG format. Deadline for submissions is 5:30pm on the 1st of each month. Please note that, since August 2006 and for members only, we offer one free ad per issue; thereafter members pay HK$150 per ad per issue. For non-members, there will be a new low charge of HK$250 per ad per issue. For more details and conditions, please contact the Editor at editor@coaching hk.org directly.
NEW Articles from the HKICC coach-authored South China Morning Post 'Signposts' article series
Click here to read
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